Telematics Services
MILES expertise and experiences led to the contribution for being a part of solving a countrywide transit Revenue Cap problem, Helping Tanzania revenue Authority [TRA] by assisting handling their declared transit Cargos to be delivered to the nearby countries via remotely tracking monitoring
System Platform Called …” Electronic Cargo Tracking System” [ECTS]
Electronic Cargo Tracking System (ECTS)
Is a web-based solution used to provide real-time monitoring of transit cargo under Customs control. Implementation of an Electronic Cargo Tracking System (ECTS) along the Central Corridor will facilitate tracking of goods under customs control from Point of Loading/ Departure (especially for cargo entering East Africa through the port of Dar es Salaam) to final destination within Tanzania, Rwanda, Uganda, Burundi and Democratic Republic of Congo.
- Fully functional wireless GPS/GPRS/GSM and RFID monitoring solution
- “Simply tracking the cargo is not enough”, knowing when its content is being tampered with, removed.
- Has ability to continuously monitor the unlock/lock status of the RF-seal securing the outlets
- Solution is reliable and cost effective helping to put you in total control of the Fleet.
Miles Helpdesk
We thank you for choosing Miles as your ECTS service provider. To provide you with better services, we have set up an ECTS Helpdesk dedicated to providing support to our ECTS clients. The helpdesk will be open for extended hours to enable you access help whenever you need it. We also have a support hotline reachable 24 hours a day. Aside are the services provided by the Miles ECTS support desk
Seal Activation/Tagging Support Services
The support team will coordinate seal tagging services at the various loading/ activation points for all ECTS clients for both portable tracking units and fixed ECTS systems.
Training
The Support team will arrange for training of clients on correct usage, charging, storage and maintenance of our ECTS portable devices/seals.
Incident Logging and Advisory Services
Support desk is your one-stop center to report all incidents e.g loss or theft of seal, trip extension, delays in transit etc. Our highly trained support team will log the incident into our system and offer you advice on what steps to take next.
General Information
The Control Room will regularly circulate general information and new developments to all our customers that may have an impact on their business and ECTS in general.
What clients say about our Managed IT Services
